Reservations It is recommended to make reservations for flexibility and for your convenience. All reservations are guaranteed with a valid credit card. All services may be charged to your guest room or we accept all major credit cards. Please indicate at the time of booking if you have a preference for a male or female therapist.
Cancellations Your Spa and Salon services are reserved especially for you. We ask that you give us 24 hours in advance notice to change or cancel your appointments. We will do our best to accommodate your requests, however, late cancellation or no-show appointments will be charged the full service price.
Fees & Service Charge For your convenience, a suggested 20% service charge will be added to the cost of your service. This service charge is dispersed to the spa staff members who served you during your stay. Additional gratuities may be give at your digression as appreciation for outstanding service.
Age Restriction Children under the age of 16 are not permitted inthe Spa facility. Ages 16 and 17-year-old teens may schedule services in the spa with their parent or guardian present during the treatment.
Spa Etiquette All Spa and Salon services include the use of the facility. We will provide you with a locker, robe and slippers. We invite you to arrive, at least, 30 minutes prior to your schedule service time to enjoy the amenities that are offered within the spa. Undergarments may be worn during treatments for your comfort; however, all therapists are skilled in proper draping methods to ensure your privacy. If at any point a service provider feels a client is behaving inappropriately, he or she is authorized to stop treatment immediately and the full service fee will be charged. We ask that you do not bring in valuables or cell phones into the relaxation or service area and to store them in the securedlocker provided.